Question 1

Can I pay for my rental fully in crypto?

Accepted Answer

Yes — the rental itself is paid in crypto at checkout, with your rate locked for 15 minutes. Note: most rental partners still require a security deposit as a hold on a credit card at the counter. Each partner's deposit policy is shown clearly before you book.

Question 2

Which cryptocurrencies are accepted on Atravelx?

Accepted Answer

BTC, ETH, USDT, USDC, SOL, BNB, XRP, TRX, LTC and 90+ others — plus Visa and Mastercard for traditional payments.

Question 3

What happens if the crypto price changes before payment confirms?

Accepted Answer

Your rate is locked for 15 minutes from checkout. If the window passes, the amount simply refreshes at the current rate before you send — you're never charged more than the amount shown.

Question 4

What documents do I need at pick-up?

Accepted Answer

A valid driving licence held for at least 1 year, a credit card in the main driver's name for the deposit, and your booking voucher. For many countries you'll also need an International Driving Permit — we flag this on every result.

Question 5

Is there a minimum driver age?

Accepted Answer

Most partners require drivers to be 21+, and drivers under 25 may pay a young-driver fee — always shown in the price breakdown before you book. Select your age band under the search form for accurate pricing.

Question 6

Can I add an additional driver?

Accepted Answer

Yes — add them at checkout or at the desk. Additional drivers usually carry a small daily fee and must present the same documents as the main driver.

Question 7

What does "or similar" mean next to the car model?

Accepted Answer

Partners guarantee the car category (size, seats, transmission) — not the exact model. You'll receive the pictured car or an equivalent from the same class.

Question 8

What's the fuel policy?

Accepted Answer

Most rentals are full-to-full: you collect the car with a full tank and return it full. Any exceptions are marked clearly on the result.

Question 9

Is mileage unlimited?

Accepted Answer

Most rates include unlimited mileage. Where a daily cap applies, it's shown on the result along with the per-km charge beyond it.

Question 10

When am I charged for my rental?

Accepted Answer

The rental amount is settled in crypto at booking. Anything you add at the desk — extras, fuel, young-driver fees — is charged locally by the partner.

Question 11

How do crypto refunds work?

Accepted Answer

Approved refunds return to your original wallet, in the currency you paid with, at the rate at the time of refund.

Question 12

What currency are desk charges in?

Accepted Answer

Charges made at the counter are in the local currency of the pick-up country, billed directly by the rental partner.

Question 13

Can I add child seats, GPS or other extras?

Accepted Answer

Yes — request extras at checkout and pay for them at the desk on collection. Availability is confirmed by the partner at pick-up.

Question 14

Do I need winter tyres or chains?

Accepted Answer

In some countries winter equipment is seasonal and legally required. Where that applies, it's flagged on the result with the applicable fee.

Question 15

Can I cancel my booking for free?

Accepted Answer

Yes — free cancellation up to 48 hours before pick-up on most rates. Crypto refunds return to your original wallet.

Question 16

How do I change my booking dates?

Accepted Answer

Contact our 24/7 support or use "Manage booking" — we'll coordinate the change with the partner. The price may re-quote at current rates.

Question 17

What if I don't show up?

Accepted Answer

Cars are held for a grace period (usually 2 hours) after your pick-up time. No-shows are typically non-refundable — call us if you're running late and we'll hold your booking.

Question 18

What insurance is included in my rental?

Accepted Answer

Every rate includes the mandatory local cover — typically Collision Damage Waiver and theft protection with an excess.

Question 19

Can I reduce the excess to zero?

Accepted Answer

Yes — add a protection upgrade at checkout to bring your excess down to zero for a small daily fee.

Question 20

How do damage claims work?

Accepted Answer

Report any incident to the partner desk immediately and photograph the vehicle. Claims are processed by the partner against your selected cover.

Question 21

What should I do if I encounter an issue during my car rental?

Accepted Answer

For any issues with an ongoing rental, contact the rental provider directly — their contact details are on your rental agreement and booking confirmation. Our 24/7 support can also help you reach them.

Question 22

How can I extend my ongoing car rental?

Accepted Answer

Contact the rental provider before your drop-off time. Extra days are charged at the counter rate directly by the partner.

Question 23

What if there's an issue at the pick-up desk?

Accepted Answer

Call our 24/7 support line from the counter — we'll work with the partner in real time to resolve it before you leave.

Question 24

What if the vehicle is damaged or in poor condition at pick-up?

Accepted Answer

Photograph everything and have the desk note existing damage on the rental agreement before you drive away — this protects your deposit at return.

Question 25

Do I get a discount for returning the car early?

Accepted Answer

Usually not — most partners don't refund unused days on early returns. Check the rate conditions on your voucher.

Question 26

Are there charges for late pick-up or drop-off?

Accepted Answer

After the grace period, a late drop-off is typically charged as an extra day at the counter rate. Running late? Call the partner to avoid surprises.

Question 27

Are there charges for one-way rentals (different drop-off)?

Accepted Answer

Dropping off at a different location may carry a one-way fee set by the partner — always shown in your price breakdown before you book.

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Can I pay for my rental fully in crypto?

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Rent a car with crypto, anywhere.

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Browse by car type

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Renting a car abroad with crypto — how deposits work

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FAQs

Can I pay for my rental fully in crypto?

Which cryptocurrencies are accepted on Atravelx?

What happens if the crypto price changes before payment confirms?

Discover car rentals worldwide

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Cities

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